TrueCheck maintains a 99.9% delivery rate across 190+ countries. We achieve this through intelligent carrier routing, real-time delivery monitoring, and automatic failover between multiple tier-1 carrier partners. If a message fails to deliver through one route, our system automatically retries via an alternative carrier within milliseconds.

If you exceed your monthly SMS allocation, additional messages are billed at a competitive per-message rate: $0.005 per SMS on the Starter plan, $0.004 on Professional, and $0.003 on Enterprise. You will never be cut off mid-service. We send usage alerts at 75%, 90%, and 100% of your allocation so you can upgrade proactively.

Absolutely. TrueCheck is fully GDPR compliant. We act as a data processor under GDPR and provide a comprehensive Data Processing Agreement (DPA) for all customers. Phone numbers are encrypted at rest and in transit, verification codes are automatically purged after expiration, and we never share end-user data with third parties. Our EU customers can opt for data residency within the European Economic Area.

Yes. Our Enterprise plan includes full HIPAA compliance with a signed Business Associate Agreement (BAA). We implement required administrative, physical, and technical safeguards including end-to-end encryption, audit logging, access controls, and automatic PHI purging. Our infrastructure undergoes annual SOC 2 Type II audits.

Most developers complete a basic integration in under 5 minutes. Our RESTful API requires just two endpoints — one to send a verification code and one to check it. We provide official SDKs for JavaScript/TypeScript, Python, Ruby, Go, Java, and PHP, along with copy-paste code samples and an interactive API playground.

The free trial gives you access to all Professional plan features for 14 days with a limit of 500 verification messages. You can test across all supported countries and channels (SMS, voice, WhatsApp). API rate limits during the trial are set to 10 requests per second. No credit card required to start.

TrueCheck supports SMS delivery to 190+ countries and territories worldwide, covering over 99% of the global mobile subscriber base. This includes comprehensive coverage across North America, Europe, Asia-Pacific, Latin America, the Middle East, and Africa. We maintain direct carrier connections in major markets.

We guarantee 99.99% uptime on our Enterprise plan and 99.9% on Professional. Our infrastructure runs across multiple cloud regions with automatic failover. In the rare event of downtime exceeding SLA thresholds, affected customers receive service credits automatically — no ticket required. Real-time status is available at status.truecheck.co.